Maintenance booked around the fleet, for government work and owner-operators.
Who it is for
Government fleets and owner-operators
Fleet maintenance at Amet Diesel is for large fleets, including government, and for owner-operators. Both are booked as ongoing servicing. Neither is treated as a string of unrelated single jobs that happen to share a phone number. The point of the work is a fleet that keeps moving, which means the servicing is planned against the week the trucks are actually working.
A government fleet and an owner-operator fleet do not look the same from the cab, and they do not have the same slack. A large fleet can often release one truck while the rest stay on the job. An owner-operator may have one truck, and the day it is in the bay is a day it is not earning. The booking question is still the same. Which vehicle is due, and when can it leave the work? The answer is just tighter for the owner-operator. We book to that answer rather than to a standard diary that ignores it.
The servicing itself is the work those vehicles are due for. It is not a repair that starts because something has already failed. A truck that fails before its day is a heavy vehicle job, and if it has stopped away from Tinana it is a breakdown. This page is for the trucks that are still running and need to stay that way. The heavy vehicle page is for the one that has a fault.
Both kinds of fleet come through the same workshop at 2/24 Iindah Road West, Tinana. There is not a separate yard for government work. Call (07) 4123 5246 to talk through a roster, or use the quote page if you want the booking written down first. Say how many vehicles, what they are, and what servicing is due. The days they can be released are the rest of the booking, and that is the next section.
The roster
Booked around the week you work
Fleet servicing is set against your schedule and against what each vehicle is due for. The bay at Tinana is not filled by every truck arriving on the same morning because that was the day the diary had a gap. If the fleet is working, the servicing has to fit the days a truck can be spared. That is the whole of “booked around the week.”
A useful booking names the vehicle and names the window. Tuesday morning is a window. “Sometime next month” is not. If a truck cannot be spared this week, say so when you book, not on the morning it was supposed to arrive. We would rather move the job than hold a hoist for a truck that is still on the road. Owner-operators feel that waste immediately. A large fleet feels it as a unit that was promised and did not come.
What the vehicle is due for matters as much as the day. A service that is due is a known job. A fault that has just appeared is not a fleet service, even if the truck belongs to a fleet. Put the known work on this roster. Put the new fault on the heavy vehicle page, or on the phone if the truck has stopped. Mixing them is how a planned service turns into a day that was never long enough.
Send the roster to the workshop, or talk it through on (07) 4123 5246. Include the person who actually releases the trucks. A schedule agreed with someone who cannot take a unit off the job will not survive the week. Government fleets and owner-operators both need that name. The workshop is at 2/24 Iindah Road West, Tinana, and the work stays there until the service that was booked is finished.
Off the road
Which vehicles can be released
A fleet booking needs the vehicles that are due, and the window when each one can leave the job. A truck that is still required on site is not a truck we can service that day. The schedule only works when the release is real. If the truck is in the middle of a run, the bay should not be waiting for it.
Tell us which vehicles are coming up, and what they are due for. A government fleet and an owner-operator are booked the same way: against the days the trucks can be spared, not against a queue that starts when every unit arrives on Monday. If one truck can come on Tuesday and another cannot leave the job until Thursday, those are two bookings. We plan the hoist around that, rather than holding a bay for a truck that is still earning.
The vehicles that can be released are the ones whose servicing is due and whose operator can do without them for the time the work takes. Owner-operators often have less slack than a large fleet. That does not change the question. It only changes how tight the window is. Name the truck, name the day it can be off the road, and name what it is due for. If several vehicles are due in the same week, send them as one list. We will fit them to the days you can release them, not to a single block that takes the whole fleet off at once.
A truck that fails before its booked day is no longer a fleet service. That is a breakdown, or a heavy vehicle repair, and it is a phone call to (07) 4123 5246 rather than a quiet change to the roster. The roster is for the trucks that are still running. The workshop at 2/24 Iindah Road West, Tinana, is where those trucks come when the day you named arrives.
A different job
Not a one-off truck repair
A single heavy repair is a fault on one truck. That work sits on the heavy vehicle page. This page is the servicing those vehicles are due for, done again as the schedule comes around, and fitted to the operator’s week. Use it for trucks that are still running and need to stay that way. Use the other page when a truck has a fault.
The difference shows up in how the job is booked. A one-off repair starts from a complaint: a noise, a warning lamp, a truck that will not pull. Fleet servicing starts from what is due. The vehicle is known, the service is known, and the only open question is when it can leave the job. Treating a due service as an emergency, or treating a breakdown as a line on a roster, puts the wrong job in the bay.
Government fleets and owner-operators both have trucks that need both kinds of work over a year. The same workshop does both. The pages are separate so the booking is separate. A fleet day is a day we planned. A heavy vehicle day is a day the truck forced. Breakdowns, when the truck has stopped away from Tinana, are part of the heavy vehicle work and they are a phone call, not a roster change.
If you are an owner-operator with one truck, you still have both kinds of day. The week it is due for service is a fleet booking, even if the fleet is one vehicle. The week it fails is not. Say which one you are booking. The workshop is at 2/24 Iindah Road West, Tinana, and the number is (07) 4123 5246. The quote page is there if you want the planned work written down before the truck comes in.
Fleets
Fleet servicing questions
Who is this for?
Government fleets and owner-operators. Both are booked as ongoing servicing.
Can the work fit our roster?
Yes. Servicing is set against the week you work and against what each vehicle is due for.
Is this the same as repairing one failed truck?
No. A truck that has already failed is heavy vehicle work. Fleet servicing is the work the vehicles are due for, while they are still running.
